Terms of Use & Privacy Policy

Introduction to the Terms of Use

MOOME welcomes you and informs you that the following Terms of Use govern your access to and use of this store and all legal effects arising from the use of its services through this platform. By using the store, whether as a customer purchasing products or services or otherwise, you acknowledge and agree to all terms and conditions contained herein and confirm your commitment to comply with them.

These Terms apply to all interactions between the customer and MOOME Store and become effective immediately upon acceptance and registration in accordance with the Saudi Electronic Transactions Law.

Definitions

Store: Refers to MOOME Store, including its website, mobile applications, and any other electronic or physical sales channels.

Customer: Any individual who engages in electronic commerce through the Store to obtain products or services offered through the platform.

Agreement: Refers to these Terms of Use and all related policies governing the relationship between the Store and its customers.

Customer Eligibility

The customer confirms that they have the legal capacity required to enter into transactions with the Store or are at least 18 years of age.

The customer assumes full responsibility for any consequences arising from providing inaccurate information regarding eligibility or legal capacity.

Nature of the Store's Services

MOOME's primary obligation is to provide the products and services displayed through the Store.

The Store may also provide additional services, including after-sales support and related services, depending on the nature of the products or services offered.

Acceptable Use

Customers agree to use the Store and its services in accordance with public morals, applicable laws, and regulations in the Kingdom of Saudi Arabia.

Customers shall not use any product or service obtained from the Store for any unlawful purpose or in a manner that violates applicable regulations.

Accounts & Registration Obligations

When creating an account, customers agree to provide accurate, complete, and up-to-date information.

Customers are responsible for maintaining the confidentiality of their account credentials and password and must immediately notify the Store of any unauthorized use of their account.

The Store shall not be liable for any losses resulting from unauthorized access caused by the customer's failure to protect account information.

Customers are fully responsible for all activities conducted through their account and agree to use the platform honestly and responsibly.

MOOME reserves the right to suspend, restrict, or terminate any account that provides false, incomplete, misleading, or unlawful information, or that violates these Terms of Use.

Electronic Communications

By using the Store, customers agree to receive communications electronically through the email address or contact details provided during registration.

Electronic notices, agreements, disclosures, and communications shall be deemed legally equivalent to written communications.

The Store may communicate important information regarding orders, policies, promotions, or account-related matters through electronic channels.

Amendments to the Terms

MOOME reserves the right to modify, update, replace, or remove any provision of these Terms of Use at any time.

Any amendments shall become effective immediately upon publication on the Store.

Continued use of the Store following such changes constitutes acceptance of the updated Terms.

Payment & Pricing

The Store provides payment options through approved payment partners and available payment methods displayed at checkout.

MOOME strives to display accurate pricing for all products and services. However, the Store reserves the right to correct pricing errors, update prices, and modify promotions at any time.

Customers will receive invoices and payment confirmations for purchases completed through the Store.

Intellectual Property

All intellectual property rights associated with MOOME, including trademarks, logos, brand names, designs, images, content, graphics, and marketing materials, are owned by or licensed to the Store.

No content may be copied, reproduced, distributed, modified, or used without prior written permission from MOOME.

Limitation of Liability

MOOME operates its business in accordance with applicable laws and regulations within the Kingdom of Saudi Arabia.

The Store shall not be liable for losses, damages, delays, or claims resulting from customer actions, misuse, negligence, or circumstances beyond its reasonable control, including issues related to third-party shipping providers.

MOOME is committed to offering products and services that comply with applicable laws and regulations in Saudi Arabia.

Suspension or Termination of Access

MOOME reserves the right to suspend, restrict, or terminate access to the Store, accounts, or services at its sole discretion and without prior notice where necessary to protect the Store, its customers, or its operations.

Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia.

Any disputes arising from the use of the Store shall be subject to the applicable laws and competent authorities within the Kingdom of Saudi Arabia.

General Provisions

If any provision of these Terms becomes invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Arabic shall be the governing language for interpreting these Terms and any related policies.

Prices, promotions, and marketing offers may be modified, updated, suspended, or discontinued at any time without prior notice.

All parties agree to conduct their dealings in accordance with applicable laws, regulations, and ethical business practices.

These Terms of Use constitute the entire agreement between MOOME and its customers regarding the use of the Store and may be updated from time to time as necessary.